About our Products: We carry a wide selection of speakers, amps, car alarms, and accessories. Please feel free to contact us concerning any questions you may have concerning any of our products. Due to our rapidly changing inventory we do not have a printed catalog.
Claims: All claims must be filed with in 7 calendar days from the day you receive your order.
Defective or Absent Merchandise: Please contact us concerning any defective or absent merchandise. Only one claim per order can be accepted, please check all your merchandise thoroughly.
Broke or Damaged Merchandise: We are not responsible for damages that occur during transit.
Please contact your carrier concerning items damaged during transit.
For orders Shipped by UPS Please Use the Following number (1-800-742-5877).
For Order Shipped by FedEx Ground Please Use the Following Number (1-800-463-3339)
Please retain all the original packing material from the damaged product as well as the original packing carton for inspection.
In order to serve our customers better, we require that you submit the following information at the time that the claim is filed: invoice number, date of the invoice, item number and specific reason for dissatisfaction.
For orders Shipped by FedEx Trucking please inspect the order upon delivery. Please have all damages noted at the time of delivery by the driver. At delivery please count the number of cartons and verify this matches the amount on the drives slip. Please have all shortages noted at the time of delivery.
In order to serve our customers better, we require that you submit the following information at the time that the claim is filed: invoice number, date of the invoice, item number and specific reason for dissatisfaction
VooDooCustomzzz reserves the right to require the item(s) be returned in order to receive credit. No returns will be accepted without prior authorization. All returns must be in original packaging and free of price stickers and all none original markings. There is a 25% restocking fee for all merchandise returned to our warehouse for reasons other than defective or damaged products. All refunds will be issued as in house credit only. Shipping cost are none refundable. All orders refused or returned undelivered will be billed a 25% restocking fee on the total merchandise PLUS full freight charges.
Sales Terms: We accept Visa, MasterCard, American Express, Discover, and Paypal. If you wish to order by credit card we require the following information: credit card number, expiration date, name and billing address of the cardholder. Please note billing address may be different than the business address. Any delinquent payments will incur interest, collection and all legal fees at the expense of the customer.
All orders purchased by paypal will be held for 10 working days after that time period if no payment has been received the order will be cancelled. Orders purchased by paypal will be sent a payment request via paypal after your order has been processed. New paypal users please feel free to contact us by phone for further details.
Merchandise prices and specifications are current but are subject to change without notice. All items offered are subject to prior sale.
For those customers who purchase over two thousand dollars and purchase by the sold case pack please contact our sales staff by phone concerning our quantity discounts.
Shipping: All shipments F.O.B. Grand Rapids, Michigan. Shipping is determined by the net weight and the destination of the order. Each order is different depending on the items that are chosen. We can not calculate shipping cost until the order is processed and weighed. Excess Charges Levied by Ups and FedEx ($5.00 per Box) for a wrong address will be charged back to the provider of a wrong address. All orders leave our warehouse with in one to three business days. During busy times of the year please plan a head. All orders are pulled on a first come first serve basis.
RELEASE, ASSUMPTION OF RISK, WAVIER OF LIABILITY, AND INDEMNITY AGREEMENT: By purchasing any item from VooDooCustomzzz, the buyer expressly warrants that he/she is in compliance with all applicable federal, state, and local laws and regulations regarding the purchase, ownership, and use of the item. The buyer expressly agrees to indemnify and hold harmless, VooDooCustomzzz, for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable federal, state, and local laws or regulations.